Our Client

Ashley Furniture is the largest furniture manufacturer in the world – producing over 50,000 pieces of furniture daily and shipping more than 30 million pieces each year.

Behind this operation is a 50-member talent acquisition team recruiting 100–200 new hires every week, across more than ten manufacturing and distribution centers in the United States.

The team’s mission is simple yet ambitious: hire great talent fast, ensure quality of hire, and deliver an exceptional candidate experience – recognizing that every candidate is also a potential customer of Ashley Furniture.

The Challenge

Before partnering with Joveo, Ashley’s recruitment marketing operated much like a traditional vendor relationship – transactional, time-consuming, and costly. Reporting was cumbersome and difficult to manage, leaving the team with limited visibility into campaign effectiveness.

With more than ten manufacturing and distribution centers to staff and hundreds of hires to make each week, the team needed a faster, more transparent way to track results and take action. The existing setup made it hard to move quickly and focus on what mattered most – delivering quality talent and an exceptional candidate experience.

Ashley Furniture is built on the values of passion, drive, and discipline, and the talent acquisition team wanted a partner who embodied those same principles. They weren’t just looking for better technology; they wanted a partner that could truly integrate with their business, help streamline recruiting operations, and elevate the overall experience for candidates and hiring teams alike.

The Joveo Solution

When Joveo joined as Ashley Furniture’s partner in recruitment marketing, everything became more efficient. Costs improved, the team’s ability to connect with a wider audience of candidates strengthened, and the overall recruitment process became far more streamlined.
But what truly set the partnership apart was the level of service and collaboration. Joveo integrated so deeply into the Ashley Furniture team that they felt like direct employees – understanding the business, recognizing what drives it, and using that insight to suggest and implement effective, results-driven solutions.
Two capabilities stood out as especially valuable. First, Joveo’s reporting and analytics platform gave Ashley’s talent acquisition leaders a clear view of how their recruitment marketing strategies were performing and the costs associated with each campaign. Second, Joveo’s engineering expertise played a key role in designing and enhancing Ashley Furniture’s career sites, including the implementation of quick apply – a feature that allows candidates to express interest instantly without creating an account in the ATS.
For a high-volume hiring organization like Ashley Furniture, this simplified experience helped candidates apply quickly, while ensuring the TA team could focus on quality and efficiency.

Business Impact

  • 41% reduction in cost per qualified application
  • 30% increase in candidate engagement
  • 17% click-to-apply rate, reflecting focus on quality over quantity
  • Significantly improved reporting and visibility across all sites
  • A smoother, faster candidate experience